Crash Course: Entrepreneurship #10 How to Build Customer Relationships Worksheet

Build Customer Relationships in Business teaches students how to establish strong bonds with clients. This printable or Google Classroom-ready worksheet accompanies Crash Course's "Entrepreneurship #10: How to Build Customer Relationships" video. As the video plays, students follow along, answering questions about concepts like transactional relationships versus dedicated personal assistance, switching costs and loyalty programs, and fostering community. Applicable business examples illustrate the main ideas. With an answer key and time stamps to easily find solutions, this engaging resource assess comprehension. Useful as an independent learning tool or graded assignment, it works for in-class instruction or homework. The questions and examples promote critical thinking about customer service techniques that lead to retention and repeat sales. This clear, focused summary simplifies key entrepreneurial relationship-building strategies.