Customer Service Lesson Plan | Business English Level 1

This resource is a Customer Service Business Lesson Plan. It is ideal for older students and adult education.

Students will learn everything there is to know about assisting with complaints, requests and problem solving in business. There are exercises for students to complete in this lesson. Answer key included.

This lesson can also be accessed through Google Apps.

3 PDFs with 14 ready to print pages and one digital access file