Engaging Business Case Study: Demanding Leadership and High Turnover

What matters more- performance or culture?

In the dynamic world of real estate sales, Welcome Home Realty has seen significant changes in recent years. James Richardson, an accomplished leader, joined the company as CEO three years ago, breathing new life into a once-stagnant organization. However, his relentless pursuit of excellence, while driving remarkable growth, has brought forth critical issues, particularly high employee turnover, and strained relations. James has been the subject of at least two HR incidents, each of which are detailed in this case study.

These incidents both resulted in employees choosing to leave the company. So-- is James' track record of success worth the damage done to the company culture? This question and more like it are broached in this engaging and interactive case study that allows students to explore the relationship between performance, profit, and company culture and what happens when they are at odds with each other.

Included in this case study is:

• Relevant business finances, from before and during Richardson's tenure

• Detailed accounts of employee behavior from the HR department

• A thorough case narrative laying out the situation

• An instructor's guide with notes about how to implement the case

• A class slideshow to pace the project together

• Reflection questions to lock in learning and major ideas!

This case study is the perfect product for getting your students out of the textbook and into real world scenarios. Give it a try!