Telephone Skills Lesson Plan | Business English Level 1

This resource is a Telephone Skills Business Lesson Plan. It is ideal for older students and adult education.

Students will learn everything there is to know about telephone skills, making outgoing calls and so much more. There are exercises for students to complete in this lesson. Answer key included.

This lesson can also be accessed through Google Apps.

3 PDFs with 12 ready to print pages and one digital access file