Test Bank Leading and Managing in Nursing 8th Edition

Apply complexity theory, Maslow's hierarchy of needs and Herzberg's two-factor theory to described unit situations involving change, motivation and staffing

Distinguish leadership, management and followership behaviour in clinical scenarios such as a charge nurse mediating between a patient and an LPN

Select the appropriate next step in conflict resolution and negotiation when a staff grievance fails to resolve across successive sessions

Applied leadership theory — students match described unit situations to complexity theory, transformational leadership, Maslow's hierarchy and Herzberg's two-factor theory.

Conflict and negotiation judgement — items walk a staff grievance through successive mediation sessions and ask what the appropriate response is when the parties simply restate their positions.

Nursing unit business reasoning — items separate fixed from variable unit expenditure and identify which internal variables a manager must weigh when planning a year's workload.