Crash Course: Entrepreneurship #11 How to Communicate with Customers Worksheet

Guide students through the key concepts in Crash Course's popular Entrepreneurship series episode on communicating with customers. This engaging teaching resource features a video guide worksheet to accompany Episode 11: How to Communicate with Customers. Students will learn the goals of customer communication and examples of effective outreach through direct and indirect channels. The worksheet summarizes concepts on identifying influencers and using non-traditional means to spread a company's message. This zip file includes the print worksheet, an editable digital version, answer key with time stamps, and implementation ideas for using this video-based resource in whole group instruction, small group discussion, or as an independent learning activity.